Last updated: September 24, 2026

Petro Proficient (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website, courses, and engineering tools, and how we use it.

Information We Collect

  • Account details: name, username, email address, and password when you sign up.
  • Purchase details: records of courses you buy. Card payments are handled by our payment provider; we do not store your full card number.
  • Learning activity: course enrolments, progress, quiz results, and certificates.
  • Messages: information you send us through contact forms or email.
  • Technical data: IP address, browser type, and pages visited, collected through cookies and server logs.

How We Use Your Information

  • To create and manage your account and give you access to courses.
  • To process payments and send receipts.
  • To track your progress and issue certificates.
  • To respond to your questions and provide support.
  • To improve our website and courses and keep the site secure.
  • To send course updates or newsletters, only where you have agreed to receive them. You can unsubscribe at any time.

Cookies

We use cookies that are needed for the site to work (for example, keeping you signed in) and, with your consent, cookies that help us understand how the site is used. You can accept or decline non-essential cookies using the cookie banner, and you can clear cookies in your browser settings at any time.

Sharing Your Information

We do not sell your personal information. We share it only with service providers that help us run the site, such as our web host and payment processor, or when required by law.

How Long We Keep Data

We keep account and course records for as long as your account is active, and afterwards only as long as needed for legal, tax, or accounting purposes.

Your Rights

Depending on where you live, you may have the right to access, correct, download, or delete your personal information, or to object to certain uses of it. To make a request, contact us through our Contact page.

Security

We use reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact Us

If you have questions about this policy, please reach us through our Contact page.